ans79 Privacy Policy — Your Data, Our Responsibility

Ans79 (referred to herein as "we", "the platform", or "the company") is an internationally licensed online betting and gaming platform. We understand how valuable your personal information is. This privacy policy clearly outlines what data we collect, why we collect it, how it is stored, and the full extent of your rights.

This Privacy Policy applies to ans79's website, mobile app, and all digital services. By registering with or using any ans79 service, you agree to this policy. If you do not agree with any part of it, please discontinue use of our services and contact us.

Ans79 only collects information that is necessary to provide our services. We do not gather excess or unnecessary data. The specific data we collect is detailed below.

Identity Information:

• Full Name (as per National ID)
• Date of birth (for age verification)
• Gender (Optional)
• Nationality and Country of Residence

Contact Information:

• Mobile Number
• Email Address
• Current address (for KYC verification)

Financial Information:

• Payment method details (bKash/Nagad/Rocket number)
• Transaction History
• Deposit and withdrawal records

Technical Information:

• IP Address & Device ID
• Browser type and version
• Operating system
• Time spent on site and pages visited
• Login time and date

For KYC verification:

• Copy of National ID or Passport
• Utility Bill or Bank Statement (for address verification)
• Selfie or live face verification (in certain cases)

Ans79 collects user information through several methods. Each method is fully transparent and based on user consent.

Ans79 uses collected data solely for specific, legitimate purposes. Misuse of data is strictly against our policy.

• Account Management: To ensure secure registration, login, and account security.
• Identity Verification: To verify your identity and age in compliance with our KYC policy.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Service Improvement: To analyse user experience and improve the platform.
• Customer Support: To handle complaints, answer questions, and resolve issues.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and regulations.
• Marketing: To send you relevant offers and promotions, only with your consent.
• Responsible Gaming: To identify and prevent problem gambling behavior.

Ans79 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances.

• Payment Processors: Only to process transactions with payment gateways such as bKash, Nagad, and Rocket.
• KYC Verification Services: With trusted verification partners for identity confirmation.
• Technology Infrastructure: With cloud hosting and security service providers, under strict confidentiality agreements.
• Legal Authority: When required by a court order, regulatory directive, or AML investigation.
• Business Transfer: In the event of a company merger or acquisition, users will be notified in advance.

Before sharing data with any third party, ans79 ensures that the party upholds the same high privacy standards we do. If a third party has a separate privacy policy, ans79 is not responsible for that policy.

Ans79's website and app use various types of cookies — small data files stored on your device that help improve the site's functionality.

You can disable cookies from your browser settings. However, disabling essential cookies may cause certain key features of the site to stop working. Analytics and marketing cookies are entirely optional.

Ans79 follows the highest industry standards to protect your information. Our security framework is multi-layered and continuously upgraded.

Under ans79's Privacy Policy, you have several important rights over your own data. To exercise these rights, please contact our support team.

To exercise these rights support@ans79.biz— email us or reach out via live chat. We typically respond within 15 business days.

Ans79 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period ends, data is securely deleted or anonymised so that no individual can be identified in any way.

Ans79 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at registration. If you are under 18, registration cannot be completed.
• Date of birth is verified during the KYC process.
• If a minor is found to have created an account, it will be closed immediately and all associated data deleted.
• If parents have any concerns, please contact support@ans79.biz immediately.

Ans79 may update this privacy policy from time to time, due to changes in law, technology, or service improvements.

• For significant changes, a notification will be sent via email or on-site.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the changes, you have the right to close your account.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out using the details below. We treat every request with the utmost care.

• Email: support@ans79.biz
• Live Chat: Click the chat icon at the bottom right of the site
• Support Hours: 24/7 (seven days a week, around the clock)
• Response Time: Typically within 15 business days

If you believe your privacy rights have been violated and you haven't received a satisfactory resolution from us, you have the right to file a complaint with the relevant regulatory authority.